This training recording introduces venue management on the me&u 2.0 platform, focusing on the differences from version 1.0. The session demonstrates navigating the new backend, importing products from a Point of Sale (POS), and configuring menu features like upsells and nesting.1
Key Topics Covered:
- Navigation and Access: Introduction to the new backend URL and the process for migrating user accounts.2
- Terminology Changes: Updated terms for platform features, such as "sections" now referring to subcategories.3
- Product Management: Procedures for importing, editing, and organizing menu items and categories.4
- Nesting and Variants: Grouping multiple POS items (e.g., different glass sizes) into a single customer-facing product.5
- Modifiers and Upsells: Distinguishing between standard modifiers and visual, product-linked upsells.6
- Pricing and Specials: Setting price adjustments, automated daily specials, and time-based category availability.7
- Operational Controls: Managing live orders, setting category wait times, and using the "snooze" feature for ordering.8
- Customer Experience: Enhancements including personalized recommendation carousels, multi-language support, and Velocity integration.
The training recording covers key features and workflows in me&u 2.0, focusing on menu management and product setup.
- Footy Jugs Setup: Two options for displaying time-limited specials — as a standalone category or within an existing category — visible only between Thursday and Sunday. Setup can be done at brand level with minor tweaks per venue.
- Ordering Types: Overview of dining, pickup, and in-venue delivery settings, including customisable fields (e.g. room number vs table number) and order-level notes per ordering type.
- Ordering Windows: Ability to enable pre-ordering with configurable time blocks, order caps per block, and docket print timing (default 45 minutes before pickup).
- Visual Menu: Every venue gets a food-only visual menu by default; categories can be added to it and restricted by table group.
- Master Sites & Price Tiers: Brands are organised into price tier orgs to make bulk copying of categories, upsells, and price adjustments to the right venues faster and more targeted.
- Monthly Specials: Two approaches discussed — upsell-based (toggle on/off each month) vs. copying a full category — with complexity arising from beer segmentation varying by venue and state.
- Combos: How to build meal deal combos using duplicated products, upsells, and price adjustments to avoid discounting products across the whole menu.
The training recording covers the testing process for me&u 2.0 and CSV product upload.
- Testing Process: Requires "HL training mode" enabled for a demo page access via QR code.
- Test Orders: Free due to an auto-applied discount; still requires email confirmation.
- Testing Setup: Transitioning to using the main food category for testing, with table number 555 as the standard default.
- CSV Upload: Notes on required fields (e.g., lowercase category slug) and an unresolved issue with a required two-step upload process.
- Internal Support: Mara is the resource for menu updates, support, and manual repricing tasks.